- Other Fluke companies:
- Fluke
- Fluke Biomedical
- Fluke Networks
- Fluke Process Instruments
Service Plans
- Test Euipment Asset Management (TEAM) Program »
- Priority Support Programs »
- Support Services for Discontinued Products »
- Replacement Parts »
Test Equipment Asset Management (TEAM) Program
Managing multiple pieces of equipment at multiple sites is easy with a Fluke TEAM program.
- Single or multiple locations
- Customized reports in either electronic or paper format
- Automatic instrument recall
- Tracking of instruments, with information that is important to you, such as asset numbers, users, departments, etc.
- Fixed, blended price for multiple locations
- Centralized management
Priority Support Programs
Fluke provides support programs for many of its products to help maximize your investment. Following are brief details on some programs.
Priority Gold Instrument CarePlan »
- Annual calibration included (standard or accredited)
- Free repairs with guaranteed turnaround
- Pre-paid priority return freight (via second day air)
- Free product updates to latest PCN levels
- Automated calibration due notifications
- Discounts on product upgrades and training
Silver CarePlans
- Extended warranty coverage for your instrument beyond your original factory warranty (includes calibration at time of needed repair)
- Free product updates (PCNs) performed at the time of repair
- Two-and four-year plans available MET/SUPPORT Gold Metrology Software
Silver CarePlans for Electrical Calibration Products »
Silver CarePlans for Temperature Calibration Products »
Silver CarePlans for Pressure and Flow Calibration Products »
Support Services for Discontinued Products
Fluke recognizes the importance of continued support services for discontinued products. Our policy is to provide support services for a specified minimum period after the product is discontinued from production. Please contact the Fluke Service Center for more information.
Replacement Parts
- Components meeting Fluke original equipment standards
- 90-day warranty
- Recommended spare parts and module kits
Availability of replacement parts is a key element in providing quick turnaround and product support for customers who perform their own maintenance. By providing quality parts and responsive support, we will help return your Fluke products to peak performance.
Fluke stocks several hundred thousand components, subassemblies, and modules. All replacement parts are warranted against defects in materials and workmanship for 90 days after shipment.
Replacement parts can be ordered through your local service center.
When ordering, customers must identify parts by the Fluke 6, 7 or 12-digit part number and description as shown in the instrument manual and, if possible, by the schematic diagram circuit reference number. The model number and serial number will also help us supply the correct parts.
In some cases parts must be ordered in matched sets in order to maintain the specified accuracy and performance of the instrument after repair. Check the listings and diagrams for footnotes which contain the instructions for ordering special parts.
Instrument manuals are also available for many Fluke products.
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Fluke U.K. Ltd.
Customer Support
52, Hurricane Way
Norwich
Norfolk NR6 6JB
United Kingdom
Tel.: +44-0-1603 256620
Fax: +44-0-1603 256652
Email: ukservicedesk@fluke.com
Online RMA and Service quotes »