Update: MET/TEAM version 2.2.1 (with MET/CAL version 9.1.1)

Current MET/TEAM Customers: What you need to know prior to updating

• The MET/TEAM version 2.2.1 and MET/CAL version 9.1.1 release is a stability update to previous MET/TEAM and MET/CAL software. This update includes bug fixes and minor updates.
• Upgrading from any previous version of MET/TEAM will require you to re-request all of your licenses via email once the upgrade is complete. You must provide your original product codes and MET/SUPPORT Gold number (699XXXX) as two separate product code entry lines.
• When updating an existing MET/TEAM system to this release, the existing MET/TEAM system must first be updated to version 2.2.0, which was a major update from previous versions and may take a significant amount of time to update. If you have a question, please contact Technical Support for assistance. ([email protected])
• If you are running a version prior to 2.2.0, obtain and apply the 2.2.0 update before updating to this version. Refer to the documentation included with that release for more details on updating MET/TEAM.
• Do not manually uninstall the previous version. If you do this before attempting to install this version, you may lose other information and files.
• If you have installed MET/CAL Runtime and/or MET/CAL Editor on any workstations, be sure to run the MET/CAL Client installer on all MET/CAL workstations to update them to the latest version.

New MET/TEAM Customers or Current MET/BASE customers

This download is the 60-day trial version. Use the MET/TEAM Server Installer to perform a new installation. This installer is included in the download link above and accessible from the installer splash screen.

This installation includes MET/TEAM, MET/TEAM modules, and MET/CAL, with three MET/TEAM, three MET/TEAM Mobile, and three MET/CAL licenses. You can activate your permanent MET/TEAM software within the 60-day period. If you are a MET/BASE customer, your new licenses will be matched with your current license configuration. MET/SUPPORT Gold customers receive MET/TEAM Express free of charge. MET/TEAM Express has limited work flow management, maintenance and configurations features, and does not support the Mobile, Customer Portal or commerce modules. Once you activate MET/TEAM Express, you can no longer use the full version of MET/TEAM with the trial licenses.

MET/TEAM Express license request instructions for current MET/BASE customers

Email the following information to [email protected]. The email Subject must be "Gold Request".

1. Your MET/SUPPORT Gold number
2. First name and last name
3. Company name, state/province, and country
4. Email address to receive product key code
5. Attach most recent license report in PDF format

We will process your requests as soon as possible. Please allow a few days because each request will be processed manually to make sure we provide you with the correct configuration. We appreciate your patience.

Once your request is processed, expect an email from [email protected] titled "MET/SUPPORT Gold Product Code" with your product activation code and instructions.

Special Instructions

1. Click on "View" or "Link" to go to the download page.
2. MD5 Check Sum:385b40b08909c76c891e736ace6ccbe3

Note: This is MET/TEAM version 2.2.1 and MET/CAL version 9.1.1 It does not include MET/TRACK software.